Job posting - Allina Hospitals and Clinics

We were tipped off to this job posting by a program alumna who works for Allina. It's for a Library Technician--Intermediate.

According to our contact, "the posting just went up on our company HR website. Interested people can go to:

www.allina.com

"If they click on Careers, they can search the job (the ID number is 407658), view the job description and even apply online. Although previous library experience is preferred, we are really emphasizing the Customer Service and Technical Support aspects of the job."

Here's the job description:

Introduction
Allina Hospitals & Clinics is a not-for-profit system of
hospitals, clinics and other health care services with nearly 23,000
employees, 5,000 physicians and 2,500 volunteers dedicated to meeting
the lifelong health care needs of patients and communities throughout
Minnesota and western Wisconsin. Allina is a vibrant, growing
organization with opportunities to suit your professional skills and a
diverse work environment to match your specific interests. We believe
employees are our greatest asset and are dedicated to helping you
develop and maximize your professional skills

Allina Library Services provides resources, services, and training to
support the knowledge-based information needs of Allina Hospitals &
Clinics in the provision of exceptional patient care. The central
library is located on the campus of Abbott-Northwestern Hospital, and
serves the entire Allina organization.

Responsibilities
Library User Support. Includes patron assistance, processing
interlibrary loan requests, providing document delivery, some research
and information retrieval, shelving, and other customer service
functions.

Library Technology Support. Includes maintenance of online catalog and
patron database, development of Web 2.0 applications, some web page
design and support (for both intranet and extranet pages), collection of
library statistics, expertise in Microsoft Excel, Word, Access and
Outlook, and other technology-related skills.

The ideal candidate has strong organizational and problem-solving
skills, is a team player, is customer-service oriented and
technology-savvy. Excellent interpersonal and communication skills are
a must, as is the ability to work independently

Qualifications

Education/Experience: BA or equivalent experience. 3 years
experience with both information technology and customer service.
Previous library experience desired.

Skills: Basic understanding of online library catalogs; library
research experience; basic Web design; advanced Microsoft Office skills
(Word, Excel, Access & Outlook); Strong customer service skills.
RSS, XML, CSS skills preferred and basic understanding of file types
(e.g., pdf, tiff, jpeg, gif). Experience with EOS is a plus.

Physical Demands: requires light physical work, including shelving and
handling of books.

Pay, Benefits, & Work Schedule
1.0 FTE - Day position.

Closing Statement
We have a place for you at Allina Hospitals & Clinics. If you
are interested in becoming part of our award winning team of
professionals, please apply online today and reference Job ID 407658.
Allina Hospitals & Clinics is committed to providing Equal Employment
Opportunities to all employees and applicants.

EEO / AA